BusHub Support Center

BusHub Support

Learn about our policies

Terms & Conditions

1

Charges and Inclusions

  • Toll tax, parking fees, and other taxes — not included in booking amount.
  • One state of travel included in booking.
  • Travel across additional states: extra interstate tax applies.
  • Permit charges: included. Included
  • Driver allowance: included. Included
  • Driver meals: customer must provide lunch and dinner.
2

Payment Terms

  • Booking amount required to confirm. Non-refundable
  • At trip start: base fare to be paid to driver or vendor.
  • At trip end: pay for tolls, parking, extra state taxes, and any other charges.
3

Conduct Rules

  • No smoking or alcohol in the vehicle.
  • Overseating not allowed — passengers must match booked capacity.
4

Responsibility & Liability

  • BusHub is a platform/service provider only.
  • Accidents, breakdowns, and delays are the vendor's responsibility — not BusHub's.
5

Delays & Waiting Charges

  • Customer delays at pickup or during trip may incur additional waiting charges, as decided by the vendor.
6

Vendor Contact

  • After booking confirmation, vendor contact will be shared. Within 1 hour
7

Cancellation Policy

  • Booking amount is non-refundable under any circumstances. Non-refundable

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